My NYCHA

Easily manage your public housing needs with the My NYCHA app. This convenient mobile tool puts the power in your hands to create, submit, and track maintenance service requests, view important alerts and outages, and even schedule inspections right from your smartphone or tablet. With the ability to update your contact information and access these services 24/7, it gives you the control to streamline your interactions with NYCHA. Say goodbye to long wait times on the phone - download the app today and take charge of your public housing experience.

Features of My NYCHA:

- Creating, submitting, scheduling, viewing, and updating maintenance service requests: Effortlessly manage your maintenance needs by creating and submitting service requests, scheduling appointments, and updating existing requests all in one place.

- Viewing alerts and outages related to your developments: Stay informed about any alerts or outages affecting your developments, ensuring you are always aware of important updates that may impact your living environment.

- Checking scheduled inspections: Easily access information about upcoming inspections, allowing you to prepare and stay organized regarding maintenance and compliance activities in your building.

- Updating contact information: Keep your contact details current by updating your information directly, ensuring that you receive important notifications and communications without any issues.

- Empowering residents to create service requests 24/7: Enjoy the convenience of being able to create service requests at any time, day or night, empowering residents to manage their maintenance needs on their own schedule.

- Reducing the need to call NYCHA's Customer Contact Center: Streamline your experience by using the app to manage requests and information, significantly reducing the need to contact the Customer Contact Center for support.

Conclusion:

With the My NYCHA app, residents can easily manage their maintenance needs and stay informed about developments in their community. Download the app today to streamline your experience with NYCHA services.